Privacy Policy

1. About this notice

This notice (the “Privacy Notice”) provides information about how the Premier Padel Group (“we”, “us”, “our”) gathers and uses personal information. We are committed to respecting the confidentiality of the personal information you supply to us and all data will be processed in accordance with applicable data privacy laws. The Premier Padel Group includes Premier Padel International Ltd. and Premier Padel LLC.  You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice. If you do not agree with our use of your personal data as set out in this Privacy Notice, you should not submit your personal information to us. However, if you do not wish to submit your personal information, or if you wish to exercise your rights to prevent us using your data, you should be aware that this may restrict your ability to use our digital platforms including, our website, mobile app and player portal (each, a “Digital Platform”) and access to certain features and content therein.

2. About us

Premier Padel International Ltd. is registered in England with our registered office at 25 Old Burlington Street, London W1S 3AN. Premier Padel LLC is registered in Qatar under company number 01526 with our registered office at Office No. 1, 9th Floor, Fintech Circle, QFC Tower 1, No. 98, Doha, Qatar. For the purposes of data privacy legislation, we will be a ‘controller’. 

3. Contacting us

Should you have any questions or concerns about this Privacy Notice or how we process your personal data, please contact us at: digital@premierpadel.com.

4. Your rights

You have certain rights in relation to your personal data. 4.1 Your rights in connection with personal information Under certain circumstances, by law you have the right to:

• Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully. 
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. 
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see above).
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party in a machine-readable, commonly used and structured format

Please contact us using the details at section 3 if you want to exercise any of these rights. In most cases these rights are not absolute and are subject to certain exceptions or qualifications. For example, if you wish to withdraw your consent or object to processing, we may need to discuss with you whether our use of your data needs to continue for other lawful purposes, such as fulfilment of a legal or contractual requirement. We will respond to your request within one month of receipt of your request. In some cases we may not be able to fulfil your request to exercise the right before this date, and may need to request more time. Where we cannot provide a full response to you for any reason, we will let you know about this in our initial reply to your request. 4.2 Your duty to inform us of changes It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.  4.3 Fees Generally you will not have to pay a fee to access your personal information (or to exercise any of the other rights).   In some cases, we may charge a reasonable fee if your request for access is clearly unfounded or excessive, or if you request multiple copies of the information. Alternatively, we may refuse to comply with the request in such circumstances. 4.4 What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. 4.5 Right to complain If you wish to request further information about any of the above rights, or if you are unhappy with how we have handled your information, please contact us on the contact details contained in section 3.  If you are in the UK or EEA you also have the right to complain to a supervisory authority. In the UK the supervisory authority is the Information Commissioner’s Office which you can contact at: https://ico.org.uk/global/contact-us/ or 0303 123 1113.

5. Information we collect

We collect your personal information from a variety of sources, as set out in this Privacy Notice. We may collect information directly from you or indirectly from third parties, and through your use of our Digital Platforms. 5.1 Information you provide to us This section details the information we collect about you in the course of your use of our Digital Platforms and otherwise in your interaction and correspondence with us and our representatives. We will collect: